How to contact us

By phone

Within Australia

Phone Customer Service on 1300 650 873

Monday to Friday 8.30 am to 6.00 pm

Calling from outside Australia

Phone Customer Service on +61 2 4298 6049

Financial planning

Phone 1300 650 873

Personal interview service

Phone Sydney on (02) 9238 5540

Phone Melbourne on 1300 650 873

Fax service

1300 722 072

By mail

You can write to us at

First State Super
PO Box 1229
Wollongong NSW 2500

By email

Members

General enquiries -

enquiries@firststatesuper.com.au

Remittances for contributions -

cru@pillar.com.au

Employers

General enquiries -

FTC_employer_contact@pillar.com.au

Remittances for contributions -

cru@pillar.com.au

Online enquiry

If you have a general enquiry or wish to raise a concern, you can contact us by completing the form below.

Required fields are marked with *

We would like to remind you that emails do pass through non-secure channels and could be accessed and viewed by unauthorised parties. Please be careful and protect your personal information when sending emails.

If you need help with this form:
Contact Customer Service between 8:30 am and 6:00 pm AEST
from Monday to Friday on 1300 650 873

Making a complaint

Foreign language services

For members who need help with the English language, Customer Service can make arrangements for information to be translated.

Want to join First State Super?